Planned Maintenance In Progress

Updated a few seconds ago

[HSE20201021-03-M] Maintenance: Migration to new ticketsystemPlanned Maintenance

Description

Scheduled Maintenance: Hornetsecurity is migrating to a new ticketsystem. When answering on already existing tickets you will receive another automated confirmation message from our new ticketsystem. We will continue with your request in the new system. The new system is reachable via support.hornetsecurity.com. Other services and the email flow will not be affected by this maintenance.

Components

Support Hotline / Ticketsystem

Locations

Germany

Schedule

October 22, 2020 14:00 - 15:00 CEST
October 22, 2020 12:00 - 13:00 UTC


October 22, 2020 15:54 CEST
October 22, 2020 13:54 UTC
[Update] Maintenance extended until 17:00 CET.

October 22, 2020 14:51 CEST
October 22, 2020 12:51 UTC
[Update] Maintenance takes longer than planned and is extended by 30 minutes

October 22, 2020 13:59 CEST
October 22, 2020 11:59 UTC
[Update] Beginning Maintenance: Hornetsecurity is migrating to a new ticketsystem. When answering on already existing tickets you will receive another automated confirmation message from our new ticketsystem. We will continue with your request in the new system. The new system is reachable via support.hornetsecurity.com. Other services and the email flow will not be affected by this maintenance.

Support Hotline / Ticketsystem




Planned Maintenance

365 Total Protection




Operational

Control Panel - General




Operational

Control Panel - Spam Report




Operational

Control Panel - Config / Deployment




Operational

Control Panel - Email Live Tracking




Operational

Website




Operational

Email Inbound




Operational

Email Outbound




Operational

Advanced Threat Protection




Operational

Email Continuity




Operational

Email Archive




Operational

Email encryption: Websafe




Operational

Hornet.email




Operational

IMAP/POP3 Services




Operational

Email Signature and Disclaimer




Operational

API




Operational

Webfilter




Operational

Hornetdrive




Operational

Locations

Scheduled Maintenance

[HSE20201021-01-M] Maintenance: HTML Control PanelPlanned Maintenance

Schedule

October 22, 2020 18:00 - 18:20 CEST
October 22, 2020 16:00 - 16:20 UTC

Components

Control Panel - General

Locations

Germany

Description

Scheduled Maintenance: HTML Control Panel and depending services are not available during maintenance. Other services and the email flow will not be affected by this maintenance .
[HSE20201021-02-M] Maintenance: HornetdrivePlanned Maintenance

Schedule

October 22, 2020 18:00 - 18:40 CEST
October 22, 2020 16:00 - 16:40 UTC

Components

Hornetdrive

Locations

Germany

Description

Scheduled Maintenance: Hornetdrive and depending services are not available during maintenance. Other services and the email flow will not be affected by this maintenance .